Privacy Policy

At Elixir Signature Scent, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, billing and shipping addresses
• Payment Information: Credit card details and billing information (processed securely through our payment providers)
• Account Information: Username, password, and preferences if you create an account
• Communication Data: Information from your correspondence with us, including customer service inquiries
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your orders, products, services, and promotional offers
• Improve our website, products, and customer service
• Personalize your shopping experience and provide product recommendations
• Prevent fraudulent transactions and protect against security threats
• Comply with legal obligations and enforce our terms and conditions
• Send you marketing communications (with your consent where required)

We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping companies, and email service providers
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, property, or safety
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your personal information

To exercise these rights, please contact us using the information provided below.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date. We encourage you to review this Privacy Policy periodically for any changes.